Core Processing

Core processing

CREDIT UNION TO THE CORE

The most inclusive platform, mpowered has the most features included at no additional fees. This provides mpowered's credit unions with consistent pricing month to month and an ROI they can be sure of. CU-Interface doesn't nickel-and-dime and its average ticket turnaround time is less than 24 hours.  

With one platform, one password, and less clicks credit unions increase production and efficiency across all channels.

For the credit unions' members, this means receiving consistent and accurate marketing messages whether in the branch, on iPhone, Android, text banking, voice banking, or home banking. For the credit unions' staff this means consistent, familiar and easy to use interfaces across every part of the core, the Teller Line, Lending, Back Office, and Collections departments are all in one platform. For the credit unions' management this means enhanced member experience, better member retention, growth among mobile demographics, reduced training costs, a happier staff, and no vendor blame game.

Since we build the end-to-end solution, we can partner with you to shape the solution.

TELLER

  • Check scanning
  • Member biometrics with signature capture, e-signature and member photo
  • Member document generation
  • Member service profile
  • Produce Check 21 image cash letters at the teller line
  • Prevent fraud and entry errors
  • Separate foreign item, “on-us” items, and bonds at point of entry

LENDING

Achieve your lending goals with mobile, online, and in-house applications.

  • Produce and deliver laser-printed and electronic loan documents
  • Capture digital signatures
  • Eliminate time and storage hassles with integrated loan document imaging
  • Use your credit union’s underwriting policy to review and approve online loan applications instantly
  • Complete loan application for Non-members, direct on the core, with applications landing in the Loan Wizard with no data entry from the Credit Union.
  • Existing Members can complete the same form, or can use a prefilled Application within the home banking system, and mobile apps.
  • Manage escrow accounts and payments
  • Collections dialer and integrated tracking
  • Custom loan ratios give your loan officers the information they need

ACCOUNTING

  • Assets
  • Vendors
  • Investments
  • MS Excel based automated financial reporting

PROCESSING

  • Customized Reporting
  • Report Writer
  • ACH SDA, ATM & Debit Card Processing
  • Automated reporting delivered to your inbox
  • End of day/month/year

MOBILE

Simple for the member. Simple for the Credit Union.

  • Mobile banking with Android and iPhone apps
  • Two way text banking
  • Online account access
  • Tablet banking
  • Member self service
  • e Documents and signature
  • Allow people to become members remotely

SUPPORT

  • Accounting support specialist on staff
  • Always on emergency support
  • Ticketing system
  • Automated & remote check-ups
  • Disaster recovery
  • Annual R&D User Conference
  • Integrated support for offsite backup and automated disaster recovery

MEMBER RELATIONSHIP MANAGEMENT/DATA MINING AND CROSS SELLING

  • Mine your member data
  • Target members for campaigns and promotions
  • Customized cross-selling scripts
  • Present your existing members with pre-qualified lending and credit card offers directly in the home banking system, and mobile apps
  • Member can be auto enrolled in home banking and text messaging
  • Member receives a new membership packet via Email
  • Easy administration for the Credit Union
  • Reduce cost and mistakes with Automatic Document Delivery

DOCUMENT MANAGEMENT/ELECTRONIC DOCUMENTS AND DIGITAL SIGNATURE

  • Tie your imaged solutions to daily teller work, member file maintenance, loans, and GL activity
  • Instant retrieval of documents from any branch to any branch
  • Close Loans Faster
  • Complete internet and tablet lending
  • Maximize Staff efficiency
  • Digitally accept and sign the Membership agreement
  • Cut Storage and Retrieval Costs
  • Avoid costly errors
  • Instant Document Retrieval
  • Sign on mobile phones, tablets, and personal computers